Post-Brexit, shipping to EU customers became significantly more complicated for UK businesses — with longer transit times, additional paperwork, and sometimes painful customs delays at the receiving end. A huge thank-you to all our European customers for your patience.
And a particular thank-you to Anna in Spain, who took the trouble to write to us when her separator finally arrived:
"Got it! It's perfect!
Your separator is just what I was looking for and your care as sellers. I went through your site last night and it was very useful, thanks for the video.
Wishing you all the best. Saludos."
— Anna, Spain (February 2022)
For European customers in 2026
The customs situation has settled down a bit since 2022, but direct UK → EU shipping is still slower and more expensive than it used to be. For the best EU experience, we recommend ordering through our marketplace stores where duty is prepaid:
- Our eBay store — ships across Europe
- Our Amazon store — ships across Europe via Amazon's fulfilment network
Or order directly from us, knowing transit times may be longer. Full details on our Shipping & Delivery page.