Contact
We-Pee is a small, specialist business based in Wales, UK. We make urine separators for composting and dry toilets and ship across the UK, the EU and worldwide. We're happy to help with any questions about our products, your build, or composting toilets in general.
What we can help with
- Product questions — fit, dimensions, installation, which separator to choose
- Composting toilet design — if you're planning a build and want a second opinion, ask away. After 15+ years of these we've seen most setups.
- Order help — tracking, missing parcels, returns, exchanges
- Bulk & trade enquiries — see our Wholesale & Trade page for what to include in your enquiry
- Customer install features — we love seeing finished builds. Send a photo with a short story and we'll feature the best ones
Before you message
Many of the most common questions are answered on our FAQ page — worth a quick look if your question is about installation, fit, shipping or returns.
Response time
We're a small team and we read every message ourselves. Most enquiries are answered within one working day. We don't reply at weekends but we'll usually catch up first thing Monday.
Ordering from the EU
Good news — we now ship directly across the EU, with VAT included at checkout and no surprise import fees or customs charges. Just order through this website as normal: the price you see is the price you pay, and every order is dispatched within 24 hours by a fast, fully tracked courier.
Where we are
Our workshop is in rural Wales, UK — every separator is handmade here, in white or black, and backed by our 10-year guarantee.
Drop us a message
Use the form below and we'll get back to you as soon as we can. The more detail you can give us about your project or question, the better we can help.